Privacy Policy 



At  SRG  Housing  Finance  Limited  (hereinafter  referred  to  as  “SRGHFL”,  “we”,  “us”,  etc.)  a 
company incorporated under the provisions of Companies Act, 1956, having its registered office 
at 321 S.M. Lodha Complex, Near Shastri Circle,  Udaipur- 313001, Rajasthan, India, we value 
your trust and respect your right to privacy. 

This  Privacy  Policy  is  for  the  website  -  and  served  by  SRGHFL  and 
governs the privacy of its users. This Privacy Policy describes our policies and procedures on the 
collection, use and disclosure of your information when You use the Service and tells You about 
your  privacy  rights  and  how  the  law  protects  you.  You  are  advised  to  read  this  Privacy  Policy 
carefully.  If  you  do  not  agree  to  the  terms  of  this  Privacy  Policy,  please  do  not  further  use  or 
access SRGHFL website. 

We use Your Personal data to provide and improve the Service. By using the Service, You agree 
to  the  collection  and  use  of  information  in  accordance  with  this  Privacy  Policy.  This  Privacy 
Policy has been created with the help of the Privacy Policy Generator. 

Customer’s  confidentiality  and  privacy  are  of  utmost  concern  to  us.  Our  employees  treat  the 
information we have concerning your accounts in the same responsible and confidential manner 

that we want our own financial affairs treated. This website complies with all applicable laws in 

India and requirements for user privacy. 

Interpretation and Definitions 


The  words  of  which  the  initial  letter  is  capitalized  have  meanings  defined  under  the  following 
conditions.  The  following  definitions  shall  have  the  same  meaning  regardless  of  whether  they 
appear in singular or in plural. 


For the purposes of this Privacy Policy: 


Account means a unique account created for You to access our Service or parts of our Service. 


Affiliate means  an  entity  that  controls,  is  controlled  by  or  is  under  common  control  with  a 

party, where "control" means ownership of 50% or more of the shares, equity interest or other 

securities entitled to vote for election of directors or other managing authority. 


Application means  the  software  program  provided  by  the  Company  downloaded  by  You  on 

any electronic device Company (referred to as either "the Company", "We", "Us" or "Our" in 

this Agreement).  


Country refers to: Rajasthan, India 


Device means  any  device  that  can  access  the  Service  such  as  a  computer,  a  cell  phone  or  a 

digital tablet. 


Personal Data is any information that relates to an identified or identifiable individual. 


Service refers to the Application. 


Service  Provider means any natural  or legal  person who processes the data on behalf of the 

Company.  It  refers  to  third-party  companies  or  individuals  employed  by  the  Company  to 

facilitate  the  Service,  to  provide  the  Service  on  behalf  of  the  Company,  to  perform  services 

related to the Service or to assist the Company in analysing how the Service is used. 


Third-party  Social  Media  Service refers  to  any  website  or  any  social  network  website 

through which a User can log in or create an account to use the Service. 


Usage Data refers to data collected automatically, either generated by the use of the Service or 

from the Service infrastructure itself (for example, the duration of a page visit). 


You means the individual accessing or using the Service, or the company, or other legal entity 

on behalf of which such individual is accessing or using the Service, as applicable. 

Collecting and Using Your Personal Data 

Personal Data 

We  collect  information  from  you  regarding  name,  addresses,  telephone  number,  email  addresses, 
income,  liabilities,  passport  number,  Aadhaar  No.  PAN,  bank  account  details  including  details 
linked  to  credit/debit  payment  instruments,  information  about  your  mobile  phone,  any  personal 
details  that  may  have  been  voluntarily  provided  by  the  customer.  We  will  collect  personal 
identification information from Users only if they voluntarily submit such information to us. Users 
can  always  refuse  to  supply  personal  identification  information,  except  that  it  may  prevent  them 
from  engaging  in  certain  Site  related  activities.  We  will  not  provide  any  of  your  personal 
information to other companies or individuals without your permission. 




Usage Data 

Usage Data is collected automatically when using the Service.Usage Data may include information 
such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, 
the pages of our Service that You visit, the time and date of Your visit, the time spent on those 
pages, unique device identifiers and other diagnostic data. 

When You access the Service by or through a mobile device, We may collect certain information 
automatically, including, but not limited to, the type of mobile device You use, Your mobile device 
unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile 
Internet browser You use, unique device identifiers and other diagnostic data. 

We may also collect information that Your browser sends whenever You visit our Service or when 
You access the Service by or through a mobile device. 

Web Browser Cookies 

A  "cookie"  is  a  small  text  file  that  may  be  used,  for  example,  to  collect  data  about  website 
activity. A cookie is a data file that certain websites write to your computer's hard drive when you 
visit such sites. 

Cookies  helps  to  store  information  about  your  preferences  and  passwords  allow  you  to  move  to 
different  pages  of  our  secure  site  without  having  to  re-enter  your  password  information.  Any 
information collected is stored in secure databases protected via a variety of access controls and is 
treated as confidential information by us. 

Information Collected while Using the Application 

While using Our Application, in order to provide features of Our Application, We may collect, 
with Your prior permission: 


Information regarding your location 


Pictures and other information from your Device's camera and photo library 

We use this information to provide features of Our Service, to improve and customize Our Service. 
The information may be uploaded to the Company's servers and/or a Service Provider's server or it 
may be simply stored on Your device. 

You can enable or disable access to this information at any time, through Your Device settings. 

Use of Your Personal Data 

The Company may use Personal Data for the following purposes: 


To provide and maintain our Service, including to monitor the usage of our Service. 


To manage Your Account: to manage Your registration as a user of the Service. The 

Personal Data You provide can give You access to different functionalities of the Service that 

are available to You as a registered user. 


For the performance of a contract: the development, compliance and undertaking of the 

purchase contract for the products, items or services You have purchased or of any other 

contract with Us through the Service. 


To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of 

electronic communication, such as a mobile application's push notifications regarding updates 

or informative communications related to the functionalities, products or contracted services, 

including the security updates, when necessary or reasonable for their implementation. 


To provide You with news, special offers and general information about other goods, services 

and events which we offer that are similar to those that you have already purchased or 

enquired about unless You have opted not to receive such information. 


To manage Your requests: To attend and manage Your requests to Us. 


For business transfers: We may use Your information to evaluate or conduct a merger, 

divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of 

Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar 

proceeding, in which Personal Data held by Us about our Service users is among the assets 



For other purposes: We may use Your information for other purposes, such as data analysis, 

identifying usage trends, determining the effectiveness of our promotional campaigns and to 

evaluate and improve our Service, products, services, marketing and your experience. 

We may share Your personal information in the following situations: 


With Service Providers: We may share Your personal information with Service Providers to 

monitor and analyze the use of our Service, to contact You. 


For business transfers: We may share or transfer Your personal information in connection 

with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition 

of all or a portion of Our business to another company. 


With Affiliates: We may share Your information with Our affiliates, in which case we will 

require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and 

any other subsidiaries, joint venture partners or other companies that We control or that are 

under common control with Us. 


With business partners: We may share Your information with Our business partners to offer 

You certain products, services or promotions. 


With other users: when You share personal information or otherwise interact in the public 

areas with other users, such information may be viewed by all users and may be publicly 

distributed outside. If You interact with other users or register through a Third-Party Social 

Media Service, your contacts on the Third-Party Social Media Service may see Your name, 

profile, pictures and description of Your activity. Similarly, other users will be able to view 

descriptions of Your activity, communicate with You and view Your profile. 


With Your consent: We may disclose Your personal information for any other purpose with 

Your consent. 

Retention of Your Personal Data 

The Company will retain Your Personal Data only for as long as is necessary for the purposes set 
out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to 
comply with our legal obligations (for example, if we are required to retain your data to comply 
with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally 
retained for a shorter period of time, except when this data is used to strengthen the security or to 
improve the functionality of Our Service, or We are legally obligated to retain this data for longer 
time periods. 

Transfer of Your Personal Data 

Your information, including Personal Data, is processed at the Company's operating offices and in 
any other places where the parties involved in the processing are located. It means that this 
information may be transferred to — and maintained on — computers located outside of Your 

state, province, country or other governmental jurisdiction where the data protection laws may 
differ than those from Your jurisdiction. 

Your consent to this Privacy Policy followed by Your submission of such information represents 
Your agreement to that transfer. 

The Company will take all steps reasonably necessary to ensure that Your data is treated securely 
and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to 
an organization or a country unless there are adequate controls in place including the security of 
Your data and other personal information. 

Disclosure of Your Personal Data 

Business Transactions 

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be 

Law enforcement 

Under certain circumstances, the Company may be required to disclose Your Personal Data if 
required to do so by law or in response to valid requests by public authorities (e.g., a court or a 
government agency). 

Other legal requirements 

The Company may disclose Your Personal Data in the good faith belief that such action is 
necessary to: 


Comply with a legal obligation 


Protect and defend the rights or property of the Company 


Prevent or investigate possible wrongdoing in connection with the Service 


Protect the personal safety of Users of the Service or the public 


Protect against legal liability 

Security of Your Personal Data 

To protect your personal information we adopt appropriate data collection, storage and processing 
practices and security measures to protect against unauthorized access, alteration, disclosure or 
destruction of your personal information, username, password, transaction information and data 
stored on our Site. 

Upon request, we will remove or block your personal information from our database, thereby 
cancelling your registration. However, information may remain stored in archive on our servers 
even after the deletion or the termination of your account. 

We may use the personal information to improve our services to the customers and to keep the 
customers updated about its new products or other information that may be of interest to the 


We may share information to our service provider & agents in the normal course of business 
operations, for providing services such as collection of fee/dues etc. Further, we may be required to 
disclose customer’s personal and financial information to the statutory authorities in connection 
with any legal process in accordance with applicable laws.  

However, the security of Your Personal Data is important to Us, but remember that no method of 
transmission over the Internet, or method of electronic storage is 100% secure. While We strive to 
use commercially acceptable means to protect Your Personal Data, we cannot guarantee its 
absolute security. 

Links to Other Websites 

Our Service may contain links to other websites that are not operated by Us. If You click on a 
third-party link, you will be directed to that third party's site. We strongly advise You to review the 
Privacy Policy of every site You visit. 

We have no control over and assume no responsibility for the content, privacy policies or practices 
of any third-party sites or services. 

Changes to this Privacy Policy 

SRGHFL reserves the right to change or update this Privacy Policy or any other of our 
policies/practices at any time without giving any prior notification. 

We may update Our Privacy Policy from time to time. We will notify You of any changes by 
posting the new Privacy Policy  

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy 
Policy are effective when they are posted on website. 

Contact Us 

For any queries/ questions about this Privacy Policy or about how we handle your Personal Data, 
please notify us by e-mail at and we will use all reasonable commercial 
efforts to promptly determine and correct the problem. 

1. This Privacy Policy does not create any contractual or other legal rights in or on behalf of any 
party, nor is it intended to do so. 

2. SRGHFL retains all rights (including copyrights, trademarks, patents as well as any other 
intellectual property SRGHFL retains all right) in relation to all information provided on or via this 
web site (including all texts, graphics and logos). 



This document was last updated year 2021.