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Sr.No. Description File
1 Consumer Education Literature on Special Mention Account, Non-Performing Asset (NPA) Classification
2 Fair Practice Code - Gujarati
3 Fair Practice Code - Hindi
4 Fair Practice Code - Marathi
5 Certification of registration issued by National Housing Bank
6 Fair Practice Code
7 Grievance Redressal Mechanism
8 KYC & Anti-Money Laundering Policy
9 Gujarati_Customer Grievance Redressal Policy
10 Hindi_Customer Grievance Redressal Policy
11 Procedure-for-return-of-original-property-documents
12 CKYC Video for Reporting Entities
13 Information of secured asset under SARFAESI Act, 2002
14 MITC
15 Consumer Grievance Redressal Policy - Marathi